FAQs

Are There Order Minimums or Hidden Fees?

No. WorldClass has no order minimums and no hidden fees — just fast, free delivery for our wholesale accounts. As a vertically integrated importer and last-mile distributor, we manage every step of the process ourselves, which keeps ordering simple and pricing transparent.

Does WorldClass Ship Nationally?

For retail orders placed through our online shop, we offer 2-day national shipping with a perishable arrival guarantee.
WorldClass also serves 150+ restaurant and hospitality accounts across Houston, Phoenix, San Antonio, Austin, and Dallas with reliable last-mile delivery.

How Do I Order from WorldClass?

You can order from WorldClass three ways.

Retail — shop individual products and gift-ready kits at shop.worldclass.com.

Wholesale — ordering in bulk for your business? Start a wholesale inquiry and our team will set up your account.

B2B — chefs and hospitality partners can connect as a restaurant partner for menu sourcing and account setup.

What Does WorldClass Distribute?

WorldClass imports and distributes premium specialty foods sourced directly from producers around the world — Argentine and Australian beef, Ibérico pork from Spain, Patagonian lamb from Chile, specialty seafood, artisan cheeses, and caviar.

Browse our core categories: Argentine Beef, Ibérico Pork, Patagonian Lamb, Seafood, Dairy, or see All Products.

What does your distribution process look like from start to finish?

We handle the distribution from start to finish, which sets us apart from others. Other suppliers' normal chain of distribution starts with a producer then gets handed to a broker, from there the products go to importer, which then goes to distribution and finally the chef. We are different because instead of having so many various hands in the product, we are the only hands in the process which eliminates waste, helps us to be in control of the quality of the product, and ensures that we are being as sustainable and ethical as possible.

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How are you more sustainable?

We source only the best products from each country we visit. The sustainability factor comes from the way each product is curated start to finish. From the process in which a product is grown/raised, to the way it is farmed/fished/picked, to the steps to bring it to your table. We are careful in each step of the process to ensure that our products are always working toward the pursuit of global environmental sustainability.

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Why choose WorldClass?

At WorldClass our focus is quality over quantity. Through every step of the process from sourcing to importing to delivering, quality is always our first concern. WorldClass products are sourced sustainably, serve the greater good and are better for you than most traditional products found in your local grocery store or favorite restaurant.

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Are WorldClass Products Free of Hormones and Antibiotics?

Yes. WorldClass sources pure proteins — no hormones, no antibiotics — responsibly produced and always of the highest caliber, curated with direction from some of the world’s best chefs.

Are WorldClass products only sold wholesale?

Currently, yes, but direct to consumer is coming soon! Send an email to info@worldclass.com to be the first to know about when we do go direct to consumer.

How can I get support?

Please call us at 480-900-8900 or email info@worldclass.com

I am a wholesale customer looking for more info, who can I speak to?

Call or text us at 480.900.8080 or email orders@worldclass.com, and our team will connect you with the right person for your account.

I just ordered. When will my order be here?

We deliver Monday through Saturday, 9 AM–5 PM. Order the day before for next-day delivery in our service areas. For questions about your order, call or text your local account rep, or reach us at 480.900.8080 / orders@worldclass.com.

Please contact us if you have additional questions.